Common Metrics Mistakes
One of the most common product management interview questions is “Assume you are the PM for X product. How would you measure success?”
I address how to answer the questions in other locations. In today’s article, I want to discuss common mistakes according to the three most important parts of the interview.
Product
Over-explaining what the product does or how it works. Remember: Keep it simple.
Taking up too much time showing your strategic chops and thus not leaving yourself enough time for the core part of the case.
Assuming it is the only question you will get, sometimes yes but not always.
Goals
Confusing User Focus & Business Focus of your goals. It is good to state both.
Writing a S.M.A.R.T. goal you can’t measure in a case.
Confusing goals and metrics. A goal is a simple English description of what the users wants/needs.
Not addressing the needs of both sides of a marketplace.
Metrics
Listing too many metrics
Not having three parts to a metric
most common error is forgetting the time period
almost as common is not saying count vs average, etc.
Using percentages as North Star
Using too many percentages
Trying to show off and creating overly complex metrics. (this used to be my Achilles heel.)
Stating MAU without explaining want is ‘Active’
Confusing Counter metrics vs. guardrail metrics.
Calling engagement a metric, it is a category, and you need more details.