day 4
task | pain points
Use the prompt you picked from day 1.
For day 4, spend 5 minutes trying to come up with pain points for one of the user groups (we will discuss prioritization on day 5) :
list pain points
make sure they are distinct
sense check, do they also apply to the other two users you didn’t pick?
Set a timer, make sure you don’t go over.
why | too easy to make generic
for some companies, there isn’t a huge focus on distinct pain points, but at Meta they will poke. set your standards high, and you will do well
hint | show empathy
try walking through a user journey to identify the pains.
