We can always learn product sense skills from a product that frustrates or fails us. In this article, I am going to address why I fired CreatorMind.co, a product with an immense amount of potential. Earlier, I had written about why I loved it.

TL;DR: After 4 months of use, I found I was paying $3 per query, and these queries weren’t leading to improved sales or virality of my brand.

Getting in to the details:

• Too expensive for what I got $1 - $3 per query

• Not driving sales

• Not driving deeper conversations

• Not driving repeat usage

• Not answering questions customers had

• Not enough insights to inform content creation beyond what I have

• Possibly leaving users frustrated because they couldn’t get their answers

• And I couldn’t see the answer, so I couldn’t figure out how bad of an experience they were having

• I had to create different bots for different parts of my website.

How does this play into current trends?

We are buying AI has two big use Cases (Read Here from reforge).

• Broad superficial information (Horizontal)

• Or customized deep super specific task-related solutions (Vertical)

A small business is like mine have a problem because we don’t have enough information or we have to go through the labor of submitting the information very specifically for it to be recalled properly that’s expensive to take our data and make it sit on top of an LLM to answer the vast majority questions people have right now it’s great for a handful of things, but not for abroad catch all.

It will get better, but it’s not there now.

So for this newsletter, I’m actually gonna dive into the core elements of a product interview that can be learned from observed from this situation.

We go by category

1. Strategy

2. Design/Product Sense

3. Metrics/Estimation

4. Behavioral

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