day 21

type | product sense

Grab a product sense prompt and think about three user segments. Then ask yourself:

  • What is the user’s goal?

  • What stage are they at in the general problem space?

  • What skill do they have or need?

  • What is the contex?

why | practice dimensions of user

This is just a thought exercise to help you think about how to tell a story about three different users.


hint | consider user statement

When I…… (context) But…… (barrier). Help me…. (goal) So I….. (outcome).

reading | jtbd framework

check out this article

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day 20