7 Elements of a Great Product Management Story
After coaching thousands of product managers, I have developed a list of seven elements you typically include in good PM stories. It works during interviews and at work.
Including all these seven elements in your story introduction (introclusion) shows that you are focused on the user, understand the business, can identify the correct problems to solve, are data-driven, and you have a growth mindset. If you can do this in a few sentences before diving in, executives will love you for removing the cognitive load on them. And it buys you wiggle room if you ramble a touch because they know where you are headed.
What seven elements can accomplish this in just a few sentences?
Company
Product
User
Problem
Solution
Results
Learnings
Let’s dive into each one.
For each element, I list what an interviewer will read from that simple word or short description.
Company name (or description, if a start-up).
Scale
Specialization
Exposure
i.e. If you start with: While at Amazon… immediately I know e-commerce, large scale, PM best practices, general scope, etc.
Product name (or description, if cute internal name)
High-Level Problem
Ownership
User Description
Who they solved for
Product Type: Consumer vs. Business Product
Frontend/Backend Tech
Problem Description
Problem-Focused Solutions
Related with User fills out the story of what they tackled.
Solution
Level of complexity
Level of Creativity
Technical Acumen
Problem-Solution pairing
Strategic Decision-Making
Results description with some measure of success.
Metrics-Driven
Knows work well enough to remember impact
Goal Driven
Learnings
Growth Mindset
Learns from any experiences.
Learns from mistakes
Developing intuition from the experiences
If you have read my previous work, you know I talk a lot about only being able to remember three things, so it is rare for me to suggest seven things, but any good product manager should naturally remember all of these elements for the vast majority of stories they want to tell.
If you want to learn more about how to put this into practice, take my course on the introclusion.